Terms and Conditions

Welcome to Regency Group!
These terms and conditions outline the rules and regulations for the use of Regency Group’s website, located at https://regencyxpress.com.

By accessing this website, you accept these terms and conditions in full. Do not continue to use Regency Group’s website if you do not agree to all the terms and conditions stated here.

1. Definitions

• “Company”, “we”, “us”, or “our” refers to Regency Group, located in Qatar.

• “Customer”, “you”, or “your” refers to any person or entity using our website or purchasing products.

• “Products” refers to the goods offered for sale on our website.

2. Use of the Website

• You agree to use the website only for lawful purposes.

• You agree not to use the website in any way that may cause damage, disable, or impair the site’s functionality.

3. Orders and Payment

• By placing an order, you offer to purchase a product subject to these terms and conditions.

• All orders are subject to availability and acceptance by Regency Group.

• We only accept online payments via our secure payment system powered by Dibsy. Payment information is securely processed and not stored on our servers.

• Prices and availability of products are subject to change without notice.

• Orders below 100 QAR will incur an additional delivery fee of 10 QAR automatically added at checkout. Orders above 100 QAR have free delivery.

4. Shipping and Delivery

• We deliver only within Qatar.

• Products are delivered directly by our team, not through any courier service.

• All orders are typically delivered within 48 hours from confirmation.

• Delivery times are estimates and may vary in case of holidays or special conditions.

• Since we handle delivery directly, you are guaranteed to receive your product.

5. Returns and Refunds

• Please refer to our Refund and Returns Policy for detailed information on returns and refunds.

• We reserve the right to refuse returns that do not comply with our policy.

6. Warranty and Guarantee

• We do not provide any warranty or guarantee on products sold.

• Any warranty or guarantee claims should be made directly with the manufacturer.

7. Intellectual Property

• All content on this website, including images, text, logos, and designs, are the property of Regency Group or licensed to us and are protected by copyright laws.

• You may not reproduce, duplicate, or use any content without our written permission.

8. Limitation of Liability

• Regency Group will not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or products purchased.

• We do not guarantee the website will be error-free or uninterrupted.

9. Privacy

• Your use of the website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Changes to Terms

• We reserve the right to update or change these terms and conditions at any time without prior notice.

• Your continued use of the website after changes signifies your acceptance of the new terms.

11. Governing Law and Jurisdiction

• These terms are governed by and construed in accordance with the laws of the State of Qatar.

• Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Qatar.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +974 44505500
Address: Central Market Road, Abu Hamour, P.O.Box 10407, Doha – Qatar